Delete your account and data — Shih Tzudoku

1. From the game itself (the fastest way)

In Shih Tzudoku, open Settings and tap Delete account. The deletion is immediate.

If your account is linked to Apple, the game asks Apple to confirm before deleting, and the game’s access to your Apple account is revoked.

Because the request is made inside the game, on the device where the account is open, nobody can delete another person’s account.

2. What is deleted

the player identifier and the link to your Apple or Google account;
the progress saved in the cloud, the profile (nickname and avatar) and your leaderboard entries;
on your device, the game also clears the items, helps, gifts and prizes.

3. What we do not delete

Analytics and crash data already sent to Firebase (Google) stay with Google, not linked to your name or e-mail, under its own policy.
The Premium purchase belongs to your Apple ID or Google account. Refunds are requested from the App Store or Google Play.

4. Lost access to the game?

Account linked to Apple or Google: install the game again, sign in with the same account in Settings, Account, and use Delete account. If that is not possible, write to contato@tatubolagames.com from the e-mail of the Apple or Google account, with the app name and the player code if you know it. We only handle requests that come from that e-mail, so nobody can delete someone else’s account.

Account without sign-in: the player code is only an identifier, and knowing it does not prove you are the owner. So we do not delete accounts without sign-in by e-mail. They can only be deleted from the game, on the device where they are open.

5. Contact

Tatubola Games
contato@tatubolagames.com